How does a diaphragm metering pump actually work?
How does one mount a drive unit? What should you consider when maintaining a SPENGI odorizing system? The better the user is informed and trained the more effective pumps and plants can be used. Therefore SPENGI offers different, specialized seminars. First-hand expert knowledge is transferred to our customers in our ambitious customer training program. Sign up now for the next courses!
Customer seminars
Our seminars are intended for engineers and technicians who operate and do the planning of SPENGI metering pumps and systems. The better the user is informed and trained the more effective pump and plants can be used. Therefore SPENGI offers different, specialized seminars and so transfers first hand, expert knowledge. The seminars, which are very user oriented, can also be held at the customer's site if desired and allow sufficient time for specialized discussions. Participants can present detailed questions based on their own practical experience to our experts which then are looked into in detail and clarified. Qualified employees are the guarantee for trust and long-term customer satisfaction. SPENGI, by continuous training of its employees assures that our know-how always is up to date and that the customer always can rely on widespread competence for solving problems.
Impact on Business
Sales channels as increasing volume is sold online. The same time some brick and mortar stores are transformed into pickup sites.
In-Store Experience
Service channels as increasing amount of information is made available for customers, including product information,location information, customer reviews. At the same time, increasing amount of customer service is provided online.
Product Promotion
Marketing that can be personalized and automated instead of customer segment based. Digitalization replaces especially printed advertisement.
Consequences on Organization and Culture
Internal processes. Many manual processes can be digitalized and thus information quality can be improved while process lead times and required human resources are decreased.